Customs agent USA-MX

We take care of the entire clearance process, both import, export and other special operations. We assign operational executives to support you in each step of your operation, as well as to provide follow-up on each requirement and/or documentation to be met.

We are your key partner

in chain coordination supply of your company

Our services include:

Start of the operational process 3 hours before the arrival of the plane

Rates in premium terminal

Management of raw materials finished products: warehouse, consolidation and cross dock

Logistics engineering

Inventory system designed for the automotive industry

Workstations for specialized repackaging

Returnable containers: control, consolidation, cross dock, cleaning, sorting

EDI communication

Just in Time Shipments

Dedicated work teams

How we work?

Know our process

Logistics supply chain management and international goods import-export concept .
Knowing your project
truck on a highway through the grasslands area of eastern Washington, USA.
Designing solutions
Young delivery man carrying cardboard box - People working with fast deliver transportation
Close to you, close to your operations
1. We review the specific requirements and needs for each of your projects
2. We design comprehensive foreign trade service solutions according to your needs
3. We accompany you in each step of the process, providing advice and the necessary information to successfully complete your project.

We are the solution for your business

We offer the best and most professional services, complying in a timely manner with the high expectations of our clients.


We share the most frequent doubts that arise in the logistics process. If you have any other questions, do not hesitate to contact us to resolve it.

First of all, in order to provide you with our customs clearance services, it is necessary to be registered in the importers register. All this process can be done through the SAT portal.

It is an official record, both for natural persons and legal entities, so that they can carry out import and export operations in the country and it is one of the first requirements to carry out dispatches as compliance with the contributions with the SAT in the event of a possible audit.

This is due to the characteristics of the product. Every product that arrives for dispatch enters a classification process, in which, according to its characteristics, technical data sheet and use, it is classified in a tariff fraction, which indicates the regulations, requirements and/or restrictions that must be met to be able to do your office.


If the type of product requires a formal clearance, even if it is a single product, it is of little value or for personal use, it will be necessary to have the importers register and comply with the regulations that the fraction may indicate.

This is because each product or merchandise has specific requirements for its dispatch: NOMS, tariff regulations, a certification, among other requirements, all this according to what is indicated by its fraction. The fraction is determined from the characteristics of the product, such as its function, manufacturing material, characteristics, among others, which is referred to in the technical data sheet.

One of the steps to be carried out during the clearance process is the previous one, a physical review of the merchandise, by the customs agent, to determine its general characteristics, compare it against documents issued by the supplier and determine its correct classification in order to comply with the regulations, non-tariff restrictions, taxes to be paid and other requirements established by the authority for its import and/or export.

No, ya que si la información es diferente y/o inexacta a lo que físicamente se tiene como mercancía puede conllevar multas, retención de la mercancía y baja en el padrón de importadores.

Each customs and modality has its own regulatory processes, they generally agree on most of the basic requirements, but there could be certain differences due to the modality (air, sea and land) or by customs criteria.

This is a special authorization or additional administrative registration, necessary for the import and/or export of some sensitive goods considered within the productive sectors established in Annex 10 "Sectors and Tariff Fractions" of the RGCE.

There are different types such as: textile, steel, automotive, chemical products, hydrocarbons, etc.

The indication of whether a product requires a specific sectoral standard can be reviewed according to its tariff fraction.

No, since we only provide the customs agency service, validating the information of the merchandise to regulate its entry or exit from the country.

The Official Mexican Standards (NOM) are mandatory technical regulations issued by the competent agencies.

Its purpose is to establish the characteristics that processes or services must meet when they may constitute a risk to the safety of people or harm human health; as well as those related to terminology and those referring to its compliance and application.

Yes, since they are mandatory requirements to meet for your safety and that of everyone.

At Codex we have a Consulting and Management team that can advise you on compliance with regulations and regulations, as well as manage these procedures. For more information you can send your request to the email: comercial@codex.com.mx

This is generally mentioned when the merchandise enters by parcel. Due to the type of material and/or value of the merchandise, it is sometimes necessary to formally dispatch it (pedimento), for which the figure of an importer with an importer's register and a customs agent to support the dispatch will be necessary. by the customs office of interest.


This customs agent can be the same one that supports the parcel (inhouse customs agent) or some other customs agency that provides service for the customs of arrival, but it will always be necessary to comply with the registration as a client and the regulations of the merchandise.

Household items are quite complete projects, for which it is important to comply to the letter with the requirements established by customs for their development. If it is possible to support these projects, depending on the customs office of arrival and a previous review of its needs.

It is a review, prior to shipment, of the merchandise, generally based on the technical data sheets and images of the same. With this service you can establish the possible fraction of the merchandise and the requirements to be met, always considering that there may be some variation when the merchandise physically arrives at customs.

The service includes the review of the information and the general information of the suggested fractions.

At Codex we have a Logistics team that can review the needs of your project and provide you with transportation options, from collection to final delivery of your merchandise. For more information you can send your request to the email: comercial@codex.com.mx

The customs office of arrival is defined by an agreement between the supplier of the merchandise and the importer/exporter of the same. As your customs agent we can advise you and make some recommendations, but it is important that you have the last word in this decision according to the needs of your project.