Last revision: November 28, 2024

COORDINADORA Y DISEÑO EN SOLUCIONES DE COMERCIO EXTERIOR, S.A. DE C.V. hereinafter CODEX, with address at Calle Miguel Hidalgo # 922, Col. Mirador, with Postal Code 64070, in the entity of Nuevo León, country Mexico, and internet portal https://codex.com.mx/, is responsible of the use and protection of your personal data, and in this regard we inform you of the following:

 

This Privacy Notice establishes the terms in which CODEX uses and protects the information that is provided by its users when using its website. This company is committed to the security of its users’ data. When we ask you to fill in the personal information fields with which you can be identified, we do so ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend and emphasize that you continually review this page to ensure that you agree with such changes.

 

Information that is collected

Our website may collect personal information such as: Name, contact information such as your email address and demographic information. Likewise, when necessary, specific information may be required to process an order or make a delivery or billing.

 

Use of collected information

Our website uses the information in order to provide the best possible service, particularly to maintain a user registry, of orders if applicable, and to improve our products and services. It is possible that periodic emails will be sent through our site with special offers, new products and other advertising information that we consider relevant to you or that may provide you with some benefit, these emails will be sent to the address that you provide and may be canceled whenever.

CODEX is highly committed to fulfilling the commitment to keep your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.

 

Sensitive personal data

To fulfill the purposes described in this Notice, CODEX does not process or request sensitive personal data.

 

Cookies

A cookie refers to a file that is sent with the purpose of requesting permission to be stored on your computer, by accepting said file it is created and the cookie is then used to have information regarding web traffic, and also facilitates future recurring ones. Another function that cookies have is that with them the web can recognize you individually and therefore provide you with the best personalized service on its website.

Our website uses cookies to be able to identify the pages that are visited and their frequency. This information is used for statistical analysis only and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service for websites, you do not give access to information from your computer or from you, unless you want it and provide it directly. You can accept or deny the use of cookies, however most browsers automatically accept cookies as it serves to have a better web service. You can also change the settings on your computer to decline cookies. If they are declined, you may not be able to use some of our services.

 

Links to Third Parties

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or data protection of those other third party sites. These sites are subject to their own privacy policies, so it is recommended that you consult them to confirm that you agree with them.

 

Control of your personal information

At any time you can restrict the collection or use of personal information that is provided to our website. Every time you are asked to fill in a form, such as user registration, you can check or uncheck the option to receive information by email. In case you have checked the option to receive our newsletter or advertising you can cancel it at any time.

This company will not sell, assign or distribute the personal information that is collected without your consent, unless required by a judge with a court order.

 

ARCO rights management

You have the right to access your personal data in our possession and the details of their processing, as well as to rectify them if they may be inaccurate or incomplete, etc.; cancel them in cases where it is legally appropriate when you consider that they are not required for any of the purposes indicated in this privacy policy, they are being used for non-consensual purposes, or, oppose their processing for specific purposes by revoking consent. that for this purpose has been granted to us.

 

The mechanisms that have been implemented for the exercise of said rights are through the presentation of the respective request that, at your request, will be sent by email or delivered directly to the CODEX offices, so that the present duly requested document contains the following information:

Name and address to receive notifications, identification or power of attorney in the case of an attorney or representative of a legal entity, clear and precise description of the personal data with respect to which one seeks to exercise some of the rights of access, rectification, cancellation or opposition of your personal data (ARCO Rights) and any other element or document that facilitates the location of personal data; In case of modification of the information, you must express the reason for the modification and attach the documents that justify it. Your request will be resolved within a maximum period of twenty business days, counted from the day after receiving your request, and the response regarding its origin will be delivered to the address you have designated for this purpose, via the Internet or directly. at the CODEX offices. If your request is approved, it will be executed within fifteen business days following the date of issuance of the response. The process is free, as part of the services that CODEX offers to its users.

 

In the event that the request submitted by OUR USERS contains any inconsistency or is missing some data or information, within the indicated period CODEX will inform you of the omission and will require the omitted information or clarification, and in this case, the term for the response will run from the moment the fault is corrected. For any information, doubts, clarifications or complaints, you can contact our personal data manager at 81 2557 0100, or submit a letter to our offices, or send an email to privacy@codex.com.mx. 

 

CODEX reserves the right to change the terms of this Privacy Notice at any time.

 

Download PDF:

FR-LEG-05 AVISO DE PRIVACIDAD CLIENTES REV.01